Privacy

 

INFORMATION

Updated Jan, 2024

This following document sets forth the Privacy Policy for the A Box Full of Matches website, http://www.aboxfullofmatches.com

A Box Full of Matches is committed to providing you with the best possible customer service experience. A Box Full of Matches is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future A Box Full of Matches customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We use shipping companies (Australia Post) to provide services on our behalf, This company will be permitted to obtain only the personal information they need to deliver the service. A Box Full of Matches takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Otherwise there is no sharing of your personal information with any outside or third party. Files, invoices, receipts are to be kept for five years, due to government regulations. These files will be destroyed by A Box Full of Matches.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

Changes to this Privacy Policy

A Box Full of Matches reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. A Box Full of Matches reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

A Box Full of Matches welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact me by any of the following means during business hours Monday to Friday.

E-mail: info@aboxfullofmatches.com